Privacy policy

This Privacy Policy describes how Aniegem (“Website” or “We”) collects, uses, and discloses your personal information when you visit or make purchases from this website.

Collection of Personal Information

When you visit this website, we collect certain information about your device, your interactions with the site, and information necessary for processing your purchase transactions. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information listed below) as “Personal Information.” Please refer to the list below for more information on what personal information we collect and why. Customers can choose to opt out of sharing certain information or not sharing it with third parties.

Device Information

  • Examples of Personal Information Collected: Browser version, IP address, time zone, cookie information, pages or products viewed, search terms, and how you interact with the website.

  • Purpose of Collection: To accurately load the site for you and analyze site usage to optimize our website.

  • Source of Collection: Automatically collected when you use cookies, log files, web beacons, tags, or pixels to access our website.

  • Use of SSL Technology: We use SSL (Secure Socket Layer) technology to protect your information when collecting sensitive personal information, such as credit card numbers, on payment pages. All pages involving payments use SSL encryption to secure data during transmission, ensuring your privacy and data security.

Order Information

  • Examples of Personal Information Collected: Name, billing address, shipping address, payment information (including credit card number, email address, and phone number).

  • Purpose of Collection: To provide you with products or services to fulfill our contract, process your payment information, arrange shipping, provide invoices and/or order confirmations, communicate with you, screen orders for potential risks or fraud, and provide you with product or service-related information or advertising based on your preferences.

  • Source of Collection: Collected directly from you.

  • Proper Collection of Credit Card and Personal Information: We ensure the secure collection and handling of your credit card and payment information. All payment pages are encrypted, and we ensure the safety of your financial details.

Customer Support Information

  • Examples of Personal Information Collected: Email address and full name.

  • Purpose of Collection: To provide customer support.

  • Source of Collection: Collected directly from you.

Sharing of Personal Information

As mentioned above, we share your personal information with service providers to help us provide services and fulfill our contracts with you. For example:

  • We use Shoplazza to support our online store. You can click here to learn more about how Shoplazza Inc. handles your personal information: https://www.shoplazza.io/pages/privacy-policy

  • We may share your personal information to comply with applicable laws and regulations, respond to subpoenas, search warrants, or other lawful requests for information, or to otherwise protect our rights.

  • Not Selling User Contact Information: We do not sell your personal information, including your name, email, phone number, or address. Your information is only used for fulfilling orders, providing services, and marketing activities, and is strictly shared with authorized third-party service providers.

Behavioral Advertising

As mentioned above, we use your personal information to offer you targeted ads or marketing information that we believe may interest you. For example:

  • We use Google Analytics to help us understand how customers use the website. You can visit the following link to learn more about how Google uses your personal information: https://policies.google.com/privacy?hl=en. You can also visit this link to opt out of Google Analytics: https://tools.google.com/dlpage/gaoptout.

  • We share information about how you use the website, make purchases, and interact with our ads on other websites with our advertising partners. Some of this information is collected directly and shared with advertising partners. In some cases, we use cookies or similar technologies (you may need to consent depending on your location).

  • Not Using Personal Information or Images for Ads Without User Consent: We do not use your personal information, personal profiles, images, or videos for advertising, marketing, or other commercial purposes without your explicit consent. We ensure that your personal data is not used for unauthorized activities and respect your privacy rights.

Use of Personal Information

We use your personal information to provide you with our services, including offering products for sale, processing payments, shipping and fulfilling your orders, and keeping you updated on new products, services, and offers.

Legal Basis

According to the General Data Protection Regulation (GDPR), if you are a resident of the European Economic Area (EEA), we process your personal information based on the following legal grounds:

  • Your consent;

  • The performance of a contract between you and the website;

  • Compliance with our legal obligations;

  • Protection of your vital interests;

  • The performance of a task carried out in the public interest;

  • For our legitimate interests, provided they do not override your fundamental rights and freedoms.

Retention

When you place an order through the website, we retain your personal information unless you request that we delete it. For more information about your deletion rights, please refer to the “Your Rights” section below.

Automated Decision-Making

If you are a resident of the EEA, you have the right to object to processing that is based solely on automated decision-making (including profiling) if it has legal effects or otherwise significantly affects you.

We use customer data for automated decision-making that has legal or other significant effects.

Our processor, Shoplazza, uses limited automated decision-making to prevent fraud with no legal or other significant effects on you.

Services with automated decision-making elements include:

  • Temporary blacklisting of IP addresses associated with repeated failed transactions. This blacklist lasts a few hours.

  • Temporary blacklisting of credit cards associated with blacklisted IP addresses. This blacklist lasts a few days.

Sale of Personal Information

Our website sells personal information as defined by the California Consumer Privacy Act (CCPA) of 2018.

Your Rights

GDPR

If you are a resident of the EEA, you have the right to access the personal information we hold about you, transfer it to a new service, and request corrections, updates, or deletions. If you would like to exercise these rights, please contact us using the details provided below.

Your personal information will first be processed in Ireland, and then transferred outside the European Union for storage and further processing, including to the United States. For more information on how data transfers comply with the GDPR, please refer to Shoplazza’s GDPR whitepaper: https://www.shoplazza.io/pages/privacy-policy

California Consumer Privacy Act

If you are a resident of California, you have the right to access the personal information we hold about you (also known as “Right to Know”), transfer it to a new service, and request corrections, updates, or deletions. If you wish to exercise these rights, please contact us using the details provided below.

Cookies

Cookies are small pieces of information that are downloaded to your computer or device when you visit our website. We use various types of cookies, including functional cookies, performance cookies, advertising cookies, and social media or content cookies. Cookies allow the website to remember your actions and preferences (such as login and region selection), which enhances your browsing experience. This means you don’t have to re-enter this information each time you return to the website or browse different pages. Cookies also provide information about how users use the website, such as whether they are first-time or frequent visitors.

We use the following cookies to optimize your experience on our website and provide our services. Please note that deleting or blocking cookies may negatively affect your user experience, and some parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether to accept cookies through your browser controls, which are usually located in the browser's "Tools" or "Preferences" menu. For more information on how to modify your browser settings or how to block, manage, or filter cookies, please refer to your browser's help files or visit websites such as www.allaboutcookies.org.

Do Not Track

Please note that, due to the industry’s lack of consensus on how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when such signals are detected from your browser.

Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

Contact

For more information about our privacy practices, if you have any questions, or if you would like to file a complaint, please contact us by email at service@aniegem.store. Alternatively, you can reach us at the following address:

If you are not satisfied with our response to your complaint, you have the right to lodge a complaint with the relevant data protection authority. You can contact your local data protection authority or visit the regulatory body:

Our contact information

Tel : +86 136 6608 4602

E-Mail : service@aniegem.store

Company:Kunming Jianmie International Trading Co., Ltd..

Company Address : No. KB470 L, Fangfang Road, Sanheying Community, Daguan Street, Wuhua District, Kunming City, Yunnan Province, China

Working Time : Mon – Fri 09:00-18:00(UTC+8)

On the business day, we will back to you within 24 hours